Overcoming Language Barriers in Health Care with Video Remote Interpreting

Communication in the health & care field is crucial. When a patient’s mother language isn’t English, language support is needed in that scenario, such as VRI or over-the-phone or remort interpreting services, making it possible to communicate efficiently and effectively, regardless of the patient’s language.

Importance of Medical interpreters;

Medical interpreters have been found to have a positive effect on patient care. The hiring of qualified medical interpreters is linked with improved care & higher quality of clinical care; furthermore, the higher rates of patient satisfaction or comprehension and lower rates of readmission & communication barriers.

Usually, many health care systems have traditionally utilized on-site interpreters, such as VRI has gained traction in recent times to become the fastest-growing foreign language service in the USA, filling the gap between over-the-phone & on-site interpretation services.

Requirement of VRI; what is VRI?

VRI, or Video Remote Interpretation, is a video telecommunication service that utilizes the devices such as web cameras or videophones to ensure spoken language or sign language is used by medical interpreters & other interpreting services.

The requirement for VRI medical legal aid interpreter has significantly grown due to the ongoing pandemic crises as a preference for social distancing has upgraded the usage of LST services.

Legal Service Translation use surged from 8% of Americans in December (2019) to 29% in May (2020) for primary care & mental health physicians and specialists.

It is expected that this trend will continue as Video Remote Interpreting emerges as the most beneficial interpreting service for the medical field. Whether your company is just getting started with VRI or has seen a boosted demand for VRI, it might be great to have a more in-depth understanding of its advantages to health care organizations.

Here we are talking about the benefits of VRI or a Medical interpreter’s assistance in communicating with non-English speaking, Deaf & Harding of Hearing patients, and how VRI medical interpreting services assist in reducing the communication gap for health & care systems.

Benefits of VRI Medical Interpreting Services in Health Care

Here are some of the benefits that are directly in link to medical interpreting

1.     Fast Response for Urgent Situations

VRI permits you to ensure fast response for both spoken languages & American Sign Language. When the demand for communication is urgent, VRI comes up interpreter response in seconds.

2.     Provides an Appropriate Solution for Health care

Healthcare translation services are ensured by using video-conferencing and telemedicine platforms for patient meetings; Video Remote Interpretation (VRI) provides on-demand access to interpreters that can easily integrate into any health system.

3.     On-Demand Interpreting Solution

Emergencies call for the usage of remote interpreters to meet language support demands. On-demand supports have quick access when required; LST can provide on-demand access to professional medical interpreters 24 hours a day, seven days per week, 365 days a year.

4.     Visual Support

The visual support linked with VRI ensures enhanced accuracy. Also, it is suitable for spoken languages & American Sign Language (ASL).

5.     Cost-Effective

Video remote interpreters fill the gap between over-the-phone & on-site interpretation services. Conventional on-site interpreting requires typically at least 2 hours minimum charge and possibly mileage along with travel charges.

VRI services can assist you in optimizing your interpretation budget while adding the advantage of visual support. When searching for a VRI service provider, ask if there is hourly minimums linkage with VRI technology.

It’s the part of LST commitment; our medical interpreters look for ways to optimize & lower your interpretation costs, so we do not charge hourly minimums and any additional expenses for VRI services.

 Health Care Systems Using VRI Interpreting Services or Medical interpreter services

  • Hospitals
  • Pharmacies
  • Telehealth
  • Urgent Care
  • Emergency Departments
  • Health Insurance
  • Medicare Health Plans
  • Nursing Homes
  • Private Practices
  • Clinics
  • Community Health Centers
  • Home Health Care
  • Rehabilitation Centers
  • Contact Tracing

How can language barriers be overcome in healthcare?

Other ways of reducing the communication barriers include encouraging clinicians to be more visual & make total usage of visual prompts. Patients are more likely to remember & understand information better with clear visual prompts such as; diagrams, images and models.

What is the language barrier in healthcare?

Language hurdles and problems have a high impact on the cost & quality of healthcare. They usually occur between healthcare providers, organizations and patients when the two groups do not share the same language; language interpreters can reduce this barrier.You can’t survive in the medical field without having medical interpreters.


 What are some examples of language barriers?

Some easy examples of linguistic barriers include people from various countries interacting with one another, people in a few countries having a different way of greeting others & people having the exact language speaking in multiple dialects. Culture has a significant role to play in linguistic hurdles.