Terms & Conditions
Last Updated: 24 Dec, 2025
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Legal Service Translation and Interpretation Ltd (“we”, “our”, “us”). By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
Services Provided
We provide professional language services including, but not limited to:
- Translation
- Interpreting (on-site, telephone, and video)
- Transcription
- Certified translation services
All services are delivered by qualified human translators and interpreters.
Quotations and Pricing
- All quotations are provided based on the information supplied by the client.
- Prices may vary depending on language, document complexity, urgency, and turnaround time.
- Quotations are valid for a limited time unless otherwise stated.
- Any additional requirements requested after confirmation may incur extra charges.
Orders and Confirmation
- An order is confirmed once the client accepts the quotation and, where applicable, payment is received.
- We reserve the right to refuse or cancel services if inaccurate or incomplete information is provided.
Payment Terms
- Payment terms will be agreed upon before the commencement of work.
- For urgent or certified services, full or partial advance payment may be required.
- Late payments may result in delays or suspension of services.
- All fees are exclusive of VAT unless stated otherwise.
Turnaround Time
- Delivery times are estimates and may vary depending on document length and complexity.
- While we aim to meet all deadlines, we shall not be liable for delays caused by factors beyond our control.
Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Ensure submitted documents are final versions
- Clearly specify language requirements and deadlines
We are not responsible for errors resulting from unclear or incorrect client instructions.
Quality Assurance
- All translations and interpretations are performed by qualified professionals.
- Any quality concerns must be reported within a reasonable time after delivery.
- Revisions will be made where justified and in accordance with the agreed scope of work.
Confidentiality
- All client information and documents are treated as strictly confidential.
- We implement appropriate security measures to protect data.
- Our translators and interpreters are bound by confidentiality agreements.
Cancellation and Refund Policy
- Cancellations must be communicated in writing.
- If work has already commenced, charges may apply proportionate to the work completed.
- Refunds, if applicable, are issued at our discretion.
Limitation of Liability
- We shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid for the specific service.
- We do not provide legal advice; translated content is for informational purposes only.
Intellectual Property
- Upon full payment, the translated content becomes the property of the client.
- We reserve the right to retain copies for legal, quality, or record-keeping purposes unless otherwise agreed.
Force Majeure
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, technical failures, or government restrictions.
Third-Party Services
Website Use
- Website content is provided for general information only.
- Unauthorized use, reproduction, or misuse of website content is prohibited.
Governing Law
Changes to Terms
We reserve the right to amend these Terms at any time. Updates will be published on this page.
Contact Information
For any questions regarding these Terms and Conditions, please contact:
Legal Service Translation and Interpretation Ltd
📞 +44 800 389 8506
✉️ info@legalservicetranslation.com
